客户服务节活动安排公告
为进一步提升服务体验，公司将于近期开展客户服务节系列活动。本次主题聚焦“便捷、透明、温暖”，旨在通过优化流程与互动形式，增强客户对保险服务的理解与信任。
活动期间将推出多项便民举措：一是线上服务平台功能升级，支持保单查询与理赔进度实时追踪；二是设立专属咨询通道，提供一对一政策解读；三是开展线下社区公益讲座，普及风险防范知识。
- 线上服务专区开放时间及操作指引详见官网通知
- 各分支机构现场活动日程以当地公告为准
- 具体保险产品与服务权益以保险合同条款为准
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