Notice: Customer Satisfaction Survey

Notice: Customer Satisfaction Survey

To further enhance service quality and optimize the customer experience, our company will soon conduct an annual customer satisfaction survey. This survey aims to gain deeper insights into customers' real experiences and needs across key areas such as policy purchase, claims processing, and daily inquiries, enabling us to improve our service processes accordingly.

Research will be conducted via official channels through a survey covering response speed, professionalism, and problem-solving efficiency. We are committed to strictly protecting participant privacy; all data will be used solely for internal service improvement analysis and no personal information will be shared with third parties.

• Survey period: Two weeks starting today
• How to participate: Click the official push link and fill out the form.
• Feedback channels: Customer service hotline or online support